Privacy Policy
At Hand-Made Rugs Home, we value your privacy as much as our craftsmanship. This policy outlines how we collect, safeguard, and utilize your personal information with complete transparency.
Data Security
Encrypted SSL Transactions
No Data Selling
100% Confidential Information
Your Control
Manage Your Data Anytime
1. Information We Collect +
To provide a seamless shopping experience, we collect the following types of information:
- Personal Details: Name, contact number, shipping/billing address, and email provided during checkout.
- Transactional Data: Payment details processed securely through encrypted gateways (we do not store raw card/bank data).
- Technical Data: IP address, browser information, device type, and browsing behavior via standard cookies.
2. How We Use Your Information +
Your information is utilized solely to enhance your experience and process your orders efficiently:
- To fulfill, ship, and track your custom rug orders.
- To communicate order status, dispatch alerts, and customer support updates.
- To improve our website layout, performance, and curated product offerings.
- To send promotional offers and previews (only if you opt-in to our newsletter).
3. Data Sharing & Third-Party Services +
We respect your confidentiality. We never sell, trade, or rent your personal information to third-party marketers. Data is only shared with trusted partners necessary for business operations:
- Logistics Partners: Courier services (e.g., FedEx, DHL, Blue Dart) to complete doorstep deliveries.
- Payment Processors: Certified, PCI-DSS compliant payment gateways for secure checkout.
- Legal Requirements: When required by law or to protect rights and store security.
4. Cookies & Tracking Preferences +
Cookies help us recognize your preferences and remember items in your cart. You can choose to disable or customize cookie settings in your browser at any time, though some store features may function with limited capabilities.
5. Your Rights & Choices +
You maintain full control over your personal data. You have the right to:
- Access, update, or request the deletion of your personal records.
- Unsubscribe from marketing communications at any time using the link in our emails.
6. Policy Updates & Contact Support +
We may periodically update this policy to reflect operational or regulatory changes. For any data or privacy-related concerns, reach out to our team:
- Helpline: +91 78609 71234
- Email Support: handmaderugshome@gmail.com